Physical goods Delivery
Goods are packed in Tupelo, Mississippi and are normally posted to the delivery address that you supplied within 1-2 business days of the receipt of the order. The postage rate is automatically calculated according to the products that you’ve purchased. No handling fee is charged.
Estimated and actual delivery timeframes within the US are based on the carrier( eg USPS).
For international order delivery time estimates, see the carriers website (eg USPS).
There can be delays in postal services. If your purchase hasn’t arrived in the time frame listed please allow an extra few days before contacting us. Delivery days and times are at the discretion of the postal service.
We reuse envelopes, boxes and packing material where appropriate – it’s not because we are tight, but because we hate waste! It’s important to us that we apply the ethics that we talk about.
Digital goods delivery
Digital goods can be accessed via a link that is sent to the email address that you provided after payment has been received. See our FAQ page for more information about digital downloads.